At the Palast
Good to know
Find the best seats in the theatre hall:
Opening time
Doors open one hour before the start of the show
Bar
Please note that you are able to order drinks and snacks for the interval at the bar before the show starts. Allowing you to avoid lengthy queues during the interval.
Duration
The theatre hall doors will be opened at 07:00 p.m. for evening performances and at 03:00 p.m. for afternoon performances. Inculding the 25-minutes interval, the show lasts approx. 2.5 hours.
WIFI
Complimentary Wi-Fi is available on Claire-Waldoff-Platz outside the theater box office (network: _Free_Wifi_Berlin) as well as in the foyer and theater hall (network: Mein-Palast).
Ticket hotline
daily from 9 a.m. to 7 p.m.
Box office
Advance ticket sales: daily 1 p.m.-6:30 p.m.
Closed on 09.06.
Ticket collection and evening box office, always from 60 minutes before the performance starts.
Our theater box office is located to the right of the main entrance of the Palast.
Barrier-free access
Site plan for guests with disabilities
The foyer can be accessed via the side entrance on Johannisstraße (admission from 1 hour before the show starts). Our service staff will open the glass door there and, if desired, escort guests all the way to their seats. The theater hall and all levels of the foyer can be reached via lift. Guests are able to move around the foyer entirely independently, however mobility in the theater hall itself is unfortunately restricted due to steps. A detailed overview can be found in the site plan.
Site plan for guests with disabilities
Getting there
Informations
Getting there
The Palast is centrally located in Berlin-Mitte and can easily be accessed using various modes of public transport. The nearest stops are just a few minutes’ walk away.
Line U6, directly at U Oranienburger Tor
Friedrichstraße station (S1, S2, S25, S26, S3, S5, S7, S9 and regional rail transport), five minutes by foot
Oranienburger Straße station (S1, S2, S25, S26), five minutes by foot
Line 147, get off at Friedrichstraße/Reinhardtstraße
Line 142, get off at Hannoversche Straße
Lines M1 and 12, get off at U Oranienburger Tor
Line M5, get off at S Oranienburger Straße, five minutes by foot
Getting there
Traveling by car
For guests arriving by car, there are several parking options available near the Palast.
Getting there
Traveling by train or plane
From Berlin Central Station, it takes just 10 minutes to reach the Palast by S-Bahn or regional train (RB/RE) and about 15 minutes by taxi. From Berlin Brandenburg Airport (BER), Friedrichstraße station can be reached by S-Bahn or regional train within 35 minutes.
Palast Berlin
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Our Feel-Safe-Promise
As a state-run theatre, the Palast offers its guests a triple Feel-Safe-Promise:
1. 100% money-back guarantee
If a performance is cancelled, you’ll automatically receive a full refund within three weeks – no need to apply, as we don’t make use of the statutory voucher option.
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2. Free rebooking
If you’re unable to make it at the last minute, your ticket purchased at the Palast can be rebooked for another date or exchanged for a voucher up to two hours before the start of the performance. Does not apply to tickets from third-party providers.
LEARN MORE 3. Security on site
Minimised risk of infection thanks to state-of-the-art ventilation system, built in 2020. Security concepts designed in close coordination with the authorities, ranging from external monitoring and security staff to access control gates.
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Recommended by 98% of reviewers
Recommended by 96% of reviewers
"Certificate of Excellence
Winner 2012–2023"
Germany’s best-rated show theatre*
*Based on the total number of 5-star reviews.
2025-04-24 15:07:12 | 1745507232
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