At the Palast

Good to know

Find the best seats in the theatre hall:

Opening time

Doors open one hour before the start of the show


Please note that you are able to order drinks and snacks for the interval at the bar before the show starts. Allowing you to avoid lengthy queues during the interval.


The theatre hall doors will be opened at 07:10 p.m. for evening performances and at 03:10 p.m. for afternoon performances. Inculding the 25-minutes interval, the show lasts approx. 2.5 hours.


Complimentary Wi-Fi is available on Claire-Waldoff-Platz outside the theater box office (network: _Free_Wifi_Berlin) as well as in the foyer and theater hall (network: Mein-Palast).

Ticket hotline

Mo-Fr from 9 a.m. to 7 p.m.


Telefon030 2326 2326

E-Mail[email protected]

WhatsApp0174 4253872

Box office

Advance ticket sales: Mo-Fr from 1 p.m. to 6:30 p.m.


Ticket collection and evening box office, always from 60 minutes before the performance starts.

Our theater box office is located to the right of the main entrance of the Palast.

Barrier-free access

Site plan for guests with disabilities

The foyer can be accessed via the side entrance on Johannisstraße (admission from 1 hour before the show starts). Our service staff will open the glass door there and, if desired, escort guests all the way to their seats. The theater hall and all levels of the foyer can be reached via lift. Guests are able to move around the foyer entirely independently, however mobility in the theater hall itself is unfortunately restricted due to steps. A detailed overview can be found in the site plan.

Site plan for guests with disabilities

Getting there


Getting there

The Palast is centrally located in Berlin-Mitte and can easily be accessed using various modes of public transport. The nearest stops are just a few minutes’ walk away.  

Line U6, directly at U Oranienburger Tor

Friedrichstraße station (S1, S2, S25, S26, S3, S5, S7, S9 and regional rail transport), five minutes by foot
Oranienburger Straße station (S1, S2, S25, S26), five minutes by foot

Line 147, get off at Friedrichstraße/Reinhardtstraße
Line 142, get off at Hannoversche Straße

Lines M1 and 12, get off at U Oranienburger Tor
Line M6, get off at S Oranienburger Straße, five minutes by foot

Getting there

Traveling by car

For guests arriving by car, there are several parking options available near the Palast.

Getting there

Traveling by train or plane

From Berlin Central Station, it takes just 10 minutes to reach the Palast by S-Bahn or regional train (RB/RE) and about 15 minutes by taxi. From Berlin Brandenburg Airport (BER), Friedrichstraße station can be reached by S-Bahn or regional train within 35 minutes.



Our Feel Safe promise

We are still living in unpredictable times. As a state-run theatre, the Palast therefore offers its guests a triple Feel Safe promise:

1. TÜV-tested hygiene concept

The Palast is the first and up until now the only theatre to have gained the TÜV seal of quality “Tested Covid-19 Infection Protection” for its procedures and its hygiene concepts. Good to know: the new cutting edge ventilation system replaces the entire volume of air in the hall with fresh air up to eight times an hour.

2. 100% money-back guarantee

If a performance is cancelled, you can be sure of getting your money back within three weeks – automatically and without you having to put in a claim, as we are not implementing the legally permitted voucher system.


3. Free-of-charge

If something comes up and you can’t attend the show after all, you can rebook the ticket you purchased for another date, up until two hours before the performance starts, without giving a reason, or you can exchange it for a voucher.


Recommended by 98% of reviewers

Recommended by 96% of reviewers

"Certificate of Excellence
Winner 2012–2023"

Germany’s best-rated show theatre*

*Based on the total number of 5-star reviews.

2024-07-18 14:53:55 | 1721314435