wearing a mask is voluntary
According to the amended Infection Protection Act, admission controls to check for compliance with the ‘3G rule’ are no longer required. So you don’t have to provide any proof when you visit the Palast. Also, the requirement to wear a face mask no longer applies at the Palast. We leave it up to you to decide responsibly whether you wear a mask at the entrance, in the foyer, the toilets or at your seat. We recommend that both vulnerable guests and people at higher risk from COVID-19 continue to wear a (medical or FFP2) face mask.
According to the current hygiene concept of the Berlin Senate, all seats in the theatre hall may be occupied, there are no distance restrictions.
Please contact our Guest Happiness department if you have any questions about the new regulations. You can reach us daily between 9 a.m. and 7 p.m. via email ([email protected]) or telephone (+49 (0)30 2326 2327). Our admissions staff and the theatre box office are of course also available at the theatre itself.
seal of quality
Our building has been quality checked by TÜV
Our hygiene concept has been awarded the TÜV seal of quality for “Tested Covid-19 Infection Protection”. This means that our building fulfils all the requirements in terms of having the necessary measures for protection and hygiene, thereby ensuring that our guests can enjoy attending a show in safety. All our measures are regularly reviewed and updated.
Modern ventilation system in the hall
We made good use of the “performance-free” period in 2020, bringing forward a number of modernisation measures that we had already been planning. The focus of these was the extensive construction work involved in replacing the Palast’s ventilation system. With this new system, the air in the hall is replaced up to eight times an hour. Furthermore, the air circulation moves in an upwards direction. Fresh air is introduced at ground level and then removed under the ceiling of the hall. This reduces the concentration of aerosols to a minimum.
- Expansion of our sanitising facilities (dispensers) throughout the whole building and shortened intervals for cleaning
- Separation screens in the bars and cloakrooms for more distance; optimised distribution of tables and seats
- Contactless payment at the theatre box office and at the bars
- Regular staff training to keep employees up-to-date with the latest measures
2022-07-03 11:02:12 | 1656846132