Plan your visit
Partners & PressPRICES & SEATING VOUCHERS
Visit at the Palast
We strive to ensure that every guest can enjoy a problem-free visit with as few restrictions as possible.
Due to certain lighting and film effects, the show is not recommended for epilepsy
sufferers and viewing is at guests’ own risk.
There are four wheelchair spaces in the Palast’s theater hall. If you
are able to move seats, you may alternatively select a seat in row 3.
In the Wall Sky Lounge, you are either able to remain seated in your
wheelchair or to move to a seat. We can gladly advise on the optimal
We offer the following discounts for guests
in price categories Premium – 4
Price categories Premium to 5 are FREE
for companions accompanying a disability ID holder (“B” category).
We would be happy to arrange for disabled parking in the immediate vicinity of our barrier-free side entrance when you order tickets for wheelchair users. Parking spaces should be booked at least two weeks before the show at our theatre box office or by telephone: +4930-2326 2327More information on the directions
The foyer can be accessed via the side entrance on Johannisstraße (admission from 1 hour before the show starts). Our service staff will open the glass door there and, if desired, escort guests all the way to their seats. The theater hall and all levels of the foyer can be reached via lift. Guests are able to move around the foyer entirely independently, however mobility in the theater hall itself is unfortunately restricted due to steps. On show days, our staff are also on hand to assist via telephone from 5 p.m. until the end of the show (+4930-2326 2646).
If you would like to drink or eat something during the interval, we suggest you reserve a table at one of the bars before the show starts. This will guarantee you and your companion a seat during the interval, and your drinks will already be waiting for you.
Our disabled toilets are located on the ground floor and meet all requirements.
Experience the new Grand Show – from 7 August!
Fall in love with over 100 artists on the largest theater stage in the world.